Serious disatisfaction with HMRC say Select Committee

Excellent report by the House of Commons Treasury Select Committee on HMRC’s standards of service.

The findings will not be a surprise to those who have had to deal with HMRC over the last few years.   Just trying to contact HMRC, or to get someone from HMRC to respond to correspondence, is a challenge in itself.

A statement form the Select Committee and its report can be found here.

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